Feedback & Ratings
Turn Happy Customers into Raving Fans
Effortlessly collect, analyze, and act on customer feedback to boost loyalty, retention, and revenue. Identify trends, resolve issues, and enhance experiences with AI-powered insights and automated feedback loops. Transform positive experiences into 5-star reviews—all in just a click!
Collect Customer Reviews - hear them out loud
Collect feedback of every customer you visited, hear what they like about your brand,
Improve your service & craft your product accordingly.
Automate Feedback Requests
Send review invites via WhatsApp, SMS, or email after every order.
One-Tap Reviews
Customers leave feedback instantly, no logins needed, easy to go.
AI Insights
Analyze trends and improve based on real customer input and grow your customer.
Boost Ratings
Convert happy customers into Google, Zomato, and Swiggy reviews.
One-Tap Reviews
Customers leave feedback instantly, no logins needed, easy to go.
Boost Ratings
Convert happy customers into Google, Zomato, and Swiggy reviews.
Collect Amazing Reviews
Capture. Connect. Grow.
QR Menu
Waakif’s QR Menu lets customers browse, order, and pay seamlessly—no app downloads or physical menus needed. Simply scan, explore, and enjoy! Reduce wait times, boost sales, and enhance the dining experience with a contactless, interactive menu.
Loyalty Program
Loyalty Program helps you turn one-time visitors into lifelong customers. Offer customized rewards, points, and exclusive deals based on customer preferences. Boost retention, increase repeat orders, and drive higher revenue—all on autopilot!
Automate & Personalize Your Marketing
AI-driven Campaigns let you send targeted promotions via WhatsApp, SMS, and email to the right customers at the right time. Launch offers, re-engage inactive users, and boost sales with automated, data-driven marketing
Offers: Drive Sales with Smart Promotions
AI-powered Offers help you attract customers with personalized discounts, combo deals, and time-limited promotions. Automate targeted offers based on customer behavior, increase repeat orders, and maximize revenue
Data Collection & Insights
Gain valuable data on popular menu items. Use these insights to optimize your menu, identify favourite’s, and tailor marketing strategies.
Work Smarter. Achieve More.
Scale Faster.
Discover the Power of Feedback
Listen, grow, delight! Waakif unlocks customer insights to improve your restaurant & keep guests raving.
Effortless Collection
Encourage customers to share their experiences with our easy-to-use feedback system. Capture valuable insights through in-app surveys and post-visit email prompts.
Actionable AI Insights
We go beyond collecting feedback. Waakif provides powerful analytics tools to categorize responses and identify trends.
Make Data-Driven Decisions
Use the insights gained from feedback to personalize offerings and create targeted marketing campaigns.
Learn More About Customer Feedback
Frequently Asked Questions
Waakif’s customer feedback system allows businesses to:
✔ Collect feedback through surveys, WhatsApp, and email
✔ Analyze responses with AI-powered insights
✔ Improve customer experience based on real data
✅ Customer Satisfaction Surveys – Get insights on service quality
✅ Product Reviews – Understand what customers love or dislike
✅ Net Promoter Score (NPS) – Measure brand loyalty
✅ Complaint & Issue Tracking – Identify problems and resolve them faster
Yes, Waakif can integrate with Google my business and send messages after orders to your customers collecting reviews on Google.
Yes! Waakif provides automated feedback requests via:
📩 Emails – Send post-purchase surveys
📲 WhatsApp & SMS – Quick customer feedback collection
💻 Website Pop-Ups – Get instant user ratings
✔ Identify strengths and weaknesses
✔ Enhance customer experience based on insights
✔ Increase customer retention & loyalty
✔ Improve product and service offerings
Yes! With Waakif’s real-time feedback system, businesses can collect instant customer reviews and take action quickly.
Waakif’s AI-driven feedback analysis can:
🧠 Detect patterns & trends from customer reviews
📊 Provide sentiment analysis to understand customer emotions
🔍 Offer actionable insights for business growth
Absolutely! You can collect feedback via:
✔ WhatsApp & SMS Surveys
✔ Email & Web Forms
✔ QR Code-Based Feedback
✔ In-App Feedback Collection
Yes! Positive feedback and testimonials can be used for:
📢 Website & social media promotions
⭐ Google & Trustpilot reviews
💰 Boosting customer trust & conversions
1️⃣ Sign up on Waakif
2️⃣ Set up feedback forms & surveys
3️⃣ Start collecting & analyzing feedback
4️⃣ Improve your business based on customer insights 🚀
